Transaction Security
To protect your privacy and data security, the information you provide during transactions on the Capital Futures website is safeguarded with stringent SSL (Secure Socket Layer) encryption mechanisms, ensuring robust security. Additionally, the Capital Futures online trading system employs a comprehensive electronic trading certificate authentication mechanism. When conducting online orders, you must verify your trading identity with a certificate, adding an extra layer of protection! Please be extra cautious with online transaction security; avoid downloading programs or emails from unknown sources to your computer. Ensure you are using trading functions in a secure network environment to prevent any potential loss. If you notice any irregularities with your password or data, please immediately call the Capital Futures customer service center at 412-8878 (for mobile, please add 02).
Capital Futures Group is committed to four major areas: information security, business continuity, information services, and personal data protection. The aim is to ensure stakeholder rights and data security. The company has entrusted Capital Securities with the management and maintenance of various computer information systems and has signed an information system outsourcing management contract. This arrangement is intended to provide relevant information services and comply with regulations from the supervisory authorities and the company’s internal rules.
In 2013, Capital Futures obtained the BS 10012 Personal Data Protection Certification from the British Standards Institution (BSI). This certification reflects Capital Futures' commitment to information security and service excellence, aiming to lead the securities and futures industry in emphasizing information security and proactive prevention. Capital Futures Group adheres to the principle of "Capital Care—We Care About You," offering stable trading systems and rich investment information to provide the best asset allocation services. By implementing the BSI BS 10012 Personal Data Protection Certification, Capital Futures protects customer privacy to international standards, ensuring clients can confidently engage in various financial services with Capital Futures.
We will periodically update this privacy statement to reflect changes in technology, laws, and regulations to ensure the protection of your privacy. If you have any questions about this privacy policy or its implementation, please contact us through our online customer service center.
ISO 27001 is currently recognized as the most comprehensive international standard for information security management. It utilizes standardized management and control measures to mitigate information security risks, continuously strengthen the defenses of information security management systems, protect business secrets, and prevent information leakage and misuse.Capital Futures has achieved ISO/IEC 27001 certification, demonstrating our highest commitment to customer data and transaction security. We implemented the ISO/IEC 27001 information security management system in 2006 and have consistently maintained certification. The current certificate is valid from February 18, 2024, to February 17, 2027.
ISO 22301 was developed based on the successful experiences of the UK standard BS 25999 and other regional standards. It aims to protect your business from disruptions caused by potential destructive events, including adverse weather, fires, floods, natural disasters, theft, IT failures, staff illness, or terrorist attacks.By achieving ISO 22301 certification, an organization can identify threats related to operations and the critical activities that may be affected, allowing it to prepare in advance to ensure that operations do not come to a standstill. Capital Futures (Capital Futures WebSite) implemented the ISO 22301 Business Continuity Management System in 2008 and has been regularly certified. The current certificate is valid from November 26, 2023, to November 25, 2026.
The "Global Security Certified Website" is a site that uses a server digital certificate issued by HiTRUST. This has threefold significance for website visitors:1.Authentication: It verifies that the website is indeed owned by a legitimate company or organization and not a fraudulent site.2.Confidentiality: It enables SSL encryption between the website and the visitor’s browser to protect the security of data transmission.3.Non-repudiation: It ensures that once you complete a transaction, Capital Futures cannot deny the transaction.You can check the details and serial number of Capital Futures’ "Global Security Certified Website" server digital certificate on HiTRUST.
SSL (Secure Socket Layer) is an encryption mechanism used by many well-known global companies. It protects the personal data you transmit, such as credit card numbers, account details, and passwords, by encrypting the communication channel. SSL not only encrypts the data stream between the client and server but also provides a foundation for mutual authentication between the client and server to ensure comprehensive security.
The "Trusted E-Commerce Store" certification is established by the Ministry of Economic Affairs' Department of Commerce to encourage e-commerce sites to provide consumers with comprehensive information, enhancing consumer confidence in online transactions. This certification indicates that the approved websites operate honestly, do not violate good customs or domestic regulations, and meet the seven standards set by the Ministry of Economic Affairs' Department of Commerce under the "E-Commerce Environment Improvement and Promotion Plan for Personal E-Commerce." It also guarantees that the published content is accurate and fully complies with all the regulations of the Trusted E-Commerce Store guidelines.
On November 7, 2002, Capital Futures was recognized by the Ministry of Economic Affairs and awarded the highest honor, the "Gold Award," for having the best "Trust, Privacy, and Transaction Security Mechanism" among B2C websites. Moving forward, Capital Futures will continue to strive towards providing investors with high-quality service and high-value-added financial services.
