Anti-Fraud Warning and Consultation Channels
Anti-fraud hotline
Common Fraud Case Examples
Social Media "Fake Trading Screenshot, Real Lead Generation" Investment Fraud
Example: The image below shows a common investment fraud lead-generation tactic on social media platforms (such as Threads and Instagram). Scammers post screenshots of futures account statements showing large gains (e.g., total profit exceeding NT$600,000) to create the illusion that even night-session trading can easily be profitable, then leave a LINE ID in the post to lure people into joining a "free" investment group, funneling victims into a closed fraud system.
Fake Investment Advisory Firms and Fake Investment Discussion Groups
Example: The image below shows a common investment fraud text message and LINE group invitation screenshot. Scammers use the name "Taiwan Index Futures Trial Group" to create the illusion of short-term profit, luring victims into adding a private account before moving them into a closed fraud system.
Facebook Fake Pages/Groups "Professional Market Analysis" Lead-Generation Fraud
Example: The image below shows a common investment fraud lead-generation tactic on Facebook. Scammers create public groups or fan pages with names such as "Exclusive Futures Daily," using fake accounts to post seemingly professional technical analysis, KD crossover points, and futures support/resistance data every day. This builds the image of a professional trader to gain the trust of people interested in stocks and futures, then leaves a LINE ID at the end of the post to lure them into joining a "free" group.
Investment Advertisement Fraud
Example: The image below shows a common investment fraud advertisement on social media platforms such as Facebook or Instagram. Scammers use a "free money" gimmick, advertising a "limited-time NT$888 account-opening bonus" and a "2% rebate on the first deposit each day" to appeal to people's desire for profit, luring them into scanning a QR code or adding LINE and falling into the fraud trap.
Summary: How to Prevent Financial Investment Fraud
Verify Legitimacy
Before investing, always verify whether the entity is a financial institution approved by the Financial Supervisory Commission. Advertisements must be issued in the company's name and must state the company name, address, phone number, license number, and required disclaimers. They must not be issued solely in the name of a salesperson or an internal research unit, and the salesperson's real name must be disclosed rather than an alias.
Refuse Private Transfers
Never transfer funds to a personal account or an unknown virtual currency dealer's address.
Don't Believe in Guaranteed Profits
Any offer that emphasizes "guaranteed profits" or "risk-free returns" is a scam.
Call 165
If in doubt, call the 165 Anti-Fraud Hotline immediately for consultation.
Be Alert to Fraud Warnings
Dear Investor, recently, financial fraud cases have become increasingly common. If you are approached by unknown individuals promoting financial products, or receive website links via SMS, LINE, or other electronic means, please stay alert to avoid being scammed.
To protect your rights, please:
Our company will never contact you via phone call, SMS, LINE, or social media platforms (Facebook, Instagram, etc.) with claims such as “guaranteed profits,” “stock tips for free,” or “price/point information,” nor will we invite you to join LINE groups for these purposes.
Do not believe any claim that promises “accurate stock tips” or “guaranteed profits.”
If someone invites you to join an investment group claiming there is a teacher providing guidance or insider tips, please stay vigilant.
Do not download Capital Group related applications from unofficial platforms or unknown links. Please identify and download the software listed on the official website ( Capital Software Download Zone (capital.com.tw) , or Leveraged Trading Platform). Please download our official applications only through our official website, the App Store, or Google Play.
Investment decisions should be made with careful judgment. Do not trust unverified sources or others’ promises of profit.
Legitimate securities and futures firms will never ask customers to transfer funds to a private account.
- Do not give your seal, passbook, or online trading account number and password to others.
- With the exception of managed futures business, employees of our company are not permitted to accept full discretionary trading authority from clients, make profit guarantees, or agree to share profits or losses.
- Our employees are not permitted to accept orders from individuals who are not the account holder and have not completed an authorization form.
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Our employees are not permitted to provide margin loans to clients, engage in lending relationships with clients, or act as intermediaries for loans.
If you have any questions, please call our anti-fraud hotline at (02) 2755-1151, email us at Fraudhelp@futures.capital.com.tw, contact our official LINE account, or consult through official anti-fraud inquiry channels.
