Anti-Fraud Consultation Channels

• Do not download Capital Group related applications from unofficial platforms or unknown links. Please identify and download the software listed on the official website ( Capital Order Entry System Zone (capital.com.tw) , or Leveraged Trading Platform). For mobile applications, please download them from the official App Store or Google Play.
• Our company will not use phone calls, text messages, LINE, social media (such as Facebook, Instagram, etc.) to invite you to join LINE groups, provide personal information or assets under the names of "getting hot stocks", "free tips", or "information on unlisted stocks". Please be vigilant.
• Do not give your seal, passbook, or online trading account number and password to others.
• Licensed securities and futures firms will not ask clients to transfer funds to personal accounts.
• With the exception of futures managers, employees of our company are not permitted to accept full discretionary authority from clients, make profit guarantees, or agree to share profits or losses.
• Company employees are not permitted to accept orders from individuals who are not the account holder and have not completed an authorization form.
• Company employees are not permitted to provide margin loans to clients, engage in lending relationships with clients, or act as intermediaries for loans.

  For any inquiries, please contact our customer service hotline at 412-8878 (add 02 for mobile phones) or consult anti-fraud hotline.

National Police Agency, Ministry of the Interior (NPA): 165
Securities and Futures Anti-Fraud Consultation Hotline: 02-2737-3434
Chinese National Futures Association (CNFA) - Hotline for Checking Licensed Futures Industry Salespersons: 02-8773-7303 #860, 832